Crisp IM Landings

Crisp

Roles

Brand design, Illustrations

Deliverables

Figma Webdesign, Illustrations

01/ Client

Collaborative inbox is often perceived as an email inbox. Crisp is even more! Their shared inbox offers an incredible business messaging inbox that centralizes all your messages from external channels. Organize, collaborate and manage social inboxes. Build shared sms inbox, WhatsApp Shared Inbox, or Messenger, Telegram, and Line shared inbox. Collaborate effortlessly inside one inbox, assign conversations and improve first response rate...

Collaborative inbox is often perceived as an email inbox. Crisp is even more! Their shared inbox offers an incredible business messaging inbox that centralizes all your messages from external channels. Organize, collaborate and manage social inboxes. Build shared sms inbox, WhatsApp Shared Inbox, or Messenger, Telegram, and Line shared inbox. Collaborate effortlessly inside one inbox, assign conversations and improve first response rate...

02/ Challenge

The project began with a brand refresh for all comparatives landings pages. Simplifying the process to compare Crisp with all chatbot alternatives. Highlight all the features and benefits of using Crisp for your business.

The project began with a brand refresh for all comparatives landings pages. Simplifying the process to compare Crisp with all chatbot alternatives. Highlight all the features and benefits of using Crisp for your business.

03/ Branding

Allowing visitors to find complete and objective comparisons while highlighting the added value of Crisp was a real challenge from a branding point of view. The use of reassuring colors and characters adds a feeling of closeness to the visitor and increases his converstion. Creating illustrations was a part of this project. This time around we got to take it a step further by bringing the illustration to life with a real an active human touch.

04/ UI design

The challenge of these pages was great...
To allow visitors a unique and different visit on each page but infinitely expandable for us because we had to compare Crisp to many current competitors: Front, Drift, Intercom, Helpscout and others ... The solution was to prepare a real guidelines toolbox that could be replicated for each competitor with customizable illustrations for each alternative.  Addition of logos, corresponding colors ... which allows us to scale each comparative page simply and to replicate the operation.